Good Governance (Management and Operation) Act, 2064

Purpose: To guarantee good governance in public administration. Authenticated 2064/10/23 (Act No. 36 of 2064).

Structure: Sections 1-47.

Key provisions:

• Sections 9-13: responsibilities of ministers, the Chief Secretary, secretaries, department heads and office chiefs.
• Sections 14-15: work to follow set procedures and time limits.
• Sections 16-17: decisions must be transparent and give reasons.
• Section 18: officials must step aside where there is a conflict of interest.
• Section 19: performance contracts.
• Section 23: code of conduct; Section 25: citizen charter to be displayed.
• Section 26: mobile service delivery; Section 28: public participation.
• Section 30: public hearings; Section 31: grievance management.
• Section 38: monitoring and evaluation; Section 42: performance indicators.

Amendments: 2072, 2075 and the 2081 Act amending some Nepal Acts on promoting good governance and public service delivery.

Citizen charters, grievance desks and conflict-of-interest rules seen in government-owned banks follow the same principles, and NRB's own administration applies this Act.

उद्देश्य: सार्वजनिक प्रशासनमा सुशासनको प्रत्याभूति गर्ने। प्रमाणीकरण २०६४।१०।२३, ऐन नं. ३६।

संरचना: दफा १ देखि ४७।

मुख्य व्यवस्था:

• दफा ९-१३: मन्त्री, मुख्य सचिव, सचिव, विभागीय प्रमुख र कार्यालय प्रमुखको जिम्मेवारी।
• दफा १६-१७: निर्णयमा पारदर्शिता र आधार कारण।
• दफा १८: स्वार्थ बाझिएमा निर्णय प्रक्रियामा संलग्न नहुने।
• दफा २५: नागरिक बडापत्र; दफा ३०: सार्वजनिक सुनुवाइ; दफा ३१: गुनासो व्यवस्थापन।

संशोधन: २०७२, २०७५ र २०८१।

सरकारी स्वामित्वका बैङ्कमा देखिने नागरिक बडापत्र, गुनासो डेस्क र स्वार्थ बाझिने नियम यिनै सिद्धान्तमा आधारित छन्।