Cardless Withdrawal

In a typical cardless withdrawal, the customer opens the mobile banking app, enters the amount and generates a request. The system sends an OTP or token. At the ATM, the customer selects the cardless option and enters the registered mobile number, the OTP and the amount, and the ATM dispenses cash. Some banks also let a customer generate a code for someone else to collect cash, making it a way of sending money.

In Nepal, individual banks introduced cardless withdrawal at their own ATMs, and NCHL launched an interbank cardless cash withdrawal service in 2024 that works through connectIPS and mobile banking at ATMs of participating banks. Wallet providers have also partnered with banks so that wallet users can withdraw cash at ATMs without a card.

Benefits include convenience when the card is lost or forgotten, lower risk of card skimming and wider use of digital channels. Providers set per-transaction and daily or monthly limits, and the OTP is valid only for a short time.

A wallet holder can take cash out through the provider's authorised agent, or through a bank's ATM, up to Rs 5,000 a day and Rs 25,000 a month. The payment service provider may set lower limits within these caps.

कार्डरहित निकासीमा ग्राहकले मोबाइल बैंकिङ एपमा रकम राखी अनुरोध गर्छन् र OTP वा टोकन प्राप्त गर्छन्। एटिएममा कार्डरहित विकल्प छानी दर्ता गरिएको मोबाइल नम्बर, OTP र रकम हाल्दा नगद निस्कन्छ। केही बैंकले अरूलाई नगद लिन कोड पठाउने सुविधा पनि दिन्छन्।

नेपालमा पहिले केही बैंकले आफ्नै एटिएममा यो सुविधा सुरु गरे र सन् २०२४ मा नेपाल क्लियरिङ हाउसले connectIPS र मोबाइल बैंकिङमार्फत सहभागी बैंकका एटिएममा अन्तरबैंक कार्डरहित नगद निकासी सेवा सुरु गर्‍यो। वालेट कम्पनीले पनि बैंकसँग साझेदारी गरी यस्तो सेवा दिएका छन्। कार्ड हराउँदा सहज, स्किमिङ जोखिम कम हुने यसका फाइदा हुन्।

वालेट प्रयोगकर्ताले भुक्तानी सेवा प्रदायकको आधिकारिक प्रतिनिधि वा बैंक तथा वित्तीय संस्थाको एटीएममार्फत प्रतिदिन रु ५ हजार र प्रतिमहिना रु २५ हजारसम्म नगद झिक्न सक्छन्। सेवा प्रदायकले यही सीमाभित्र रहेर कम सीमा तोक्न सक्छ।