RBB Assistant Level 4 & 5 Old and Model Questions with Answers Part 7 (Paper 2, Group B: Office Management; Group C: Human Resource Management)
Genuine questions from this sitting, as the bank set them.
- sitting
- 2076
- subjective questions
- 68
Subjective questions
68 questions- 1
Introduce letters and discuss the need and importance of correspondence.
0 marksचिठीपत्रको परिचय दिँदै पत्राचारको आवश्यकता तथा महत्वबारे चर्चा गर्नुहोस् ।
- 2
What are the things to be considered while doing correspondence? Mention them.
0 marksपत्राचार गर्दा ध्यान दिनुपर्ने कुराहरु के के हुन् ? उल्लेख गर्नुहोस् ।
Where to find this
- Communication and Customer Service in Banks 4 min read
- 3
How is letter writing done? Mention its formats.
0 marksचिठी पत्र लेखन कसरी गरिन्छ ? यसका ढाँचाहरू उल्लेख गर्नुहोस् ।
Where to find this
- Communication and Customer Service in Banks 4 min read
- 4
Methods/formats of writing a letter.
0 marksपत्र लेख्ने तरिका/ढाँचाहरु
Where to find this
- Communication and Customer Service in Banks 4 min read
- 5
Discuss the method and process of letter writing and mention its qualities.
0 marksपत्र लेखनको विधि तथा प्रक्रियाहरू बारे चर्चा गर्दै यसका गुणहरू उल्लेख गर्नुहोस् ।
Where to find this
- Communication and Customer Service in Banks 4 min read
- 6
Qualities of a good letter.
0 marksएक असल पत्रमा हुनुपर्ने गुणहरु
Where to find this
- Communication and Customer Service in Banks 4 min read
- 7
Briefly discuss the need and importance of keeping registration/dispatch numbers and file numbers on letters.
0 marksपत्रहरुमा दर्ता चलानी र फाइल नम्बर राख्नुको आवश्यकता र महत्व बारे छोटो चर्चा गर्नुहोस् ।
- 8
Describe office letters/applications and mention the points to consider while writing an official letter.
0 marksकार्यालयको चिठी/ निवेदन बारे उल्लेख गर्दै कार्यलयीय चिठी लेख्दा ध्यान दिनुपर्ने कुराहरू उल्लेख गर्नुहोस् ।
Where to find this
- Communication and Customer Service in Banks 4 min read
- 9
Points to consider while writing an official letter.
0 marksकार्यालयीय चिठी लेख्दा ध्यान दिनुपर्ने कुराहरु
Where to find this
- Communication and Customer Service in Banks 4 min read
- 10
Some samples of official letters. (क) Prepare a sample letter from an individual to an office. (ख) Prepare a sample letter from an office to an office. (ग) Prepare a sample letter from an office to an individual.
0 marksकार्यालयीय चिठीका केही नमुना (क) व्यक्तिले कार्यालयलाई लेख्ने चिठीको नमुना तयार पार्नुहोस् । (ख) कार्यालयले कार्यालयलाई लेख्ने चिठीको नमुना तयार पार्नुहोस् (ग) कार्यालयले व्यक्तिलाई लेख्ने चिठीको नमुना तयार पार्नुहोस् ।
Where to find this
- Communication and Customer Service in Banks 4 min read
- 11
Some other samples (of letters). (क) Write a letter giving necessary advice to your son who has recently gone to the city for higher education. (ख) Write a letter requesting management of the city's waste.
0 marksअन्य केही नमुना (क) उच्च शिक्षाका लागि भर्खर सहर गएको छोरालाई आवश्यक सल्लाह दिँदै चिठी लेख्नुहोस् । (ख) सहरको फोहोर व्यवस्थापन गर्न अनुरोध गरी चिठी लेख्नुहोस् ।
Where to find this
- Communication and Customer Service in Banks 4 min read
- 12
What is an invitation letter? Prepare an invitation letter for a wedding and for a book-launch programme.
0 marksनिमन्त्रणा पत्र भनेको के हो ? विवाह तथा विमोचन कार्यक्रमको एक निमन्त्रण पत्र तयार पार्नुहोस् ।
Where to find this
- Communication and Customer Service in Banks 4 min read
- 13
What is an advertisement? Prepare a sample of it.
0 marksविज्ञापन भनेको के हो ? यसको नमुना तयार पार्नुहोस् ।
Where to find this
- Communication and Customer Service in Banks 4 min read
- 14
Introduce tippani (note/memo) and mention the matters included in it.
0 marksटिप्पणीको परिचय दिँदै यसमा समावेश हुने विषयहरू उल्लेख गर्नुहोस् ।
Where to find this
- Communication and Customer Service in Banks 4 min read
- Principles and Functions of Management 4 min read
- 15
Matters included in a tippani.
0 marksटिप्पणीमा समावेश हुने विषयहरु
Where to find this
- Communication and Customer Service in Banks 4 min read
- 16
Mention the points to consider while writing a tippani and write its objectives.
0 marksटिप्पणी लेख्दा ध्यान दिनुपर्ने कुराहरु उल्लेख गर्दै यसका उद्देश्यहरु लेख्नुहोस् ।
Where to find this
- Communication and Customer Service in Banks 4 min read
- 17
Objectives of raising a tippani.
0 marksटिप्पणी उठाउनुका उद्देश्यहरु
Where to find this
- Communication and Customer Service in Banks 4 min read
- 18
Prepare a sample tippani. (१) By letter dated 2075/08/20 the Nepal Administrative Staff College requested nomination of three RBB employees for a one-month in-service accounts-assistant-level training from 2075/09/01 to 2075/09/30, with a fee of Rs 20,000 per employee. Prepare a tippani for the decision to nominate employees accordingly. (२) Senior Assistant (Level 5) Dinesh Sharma of RBB resigned on 2076/01/02 citing personal reasons. Prepare a draft tippani for the decision to accept his resignation.
0 marksकुनै एक टिप्पणीको नमुना तयार गर्नुहोस् । (१) नेपाल प्रशासनिक प्रशिक्षण प्रतिष्ठानको मिति २०७५/०८/२० को पत्रबाट सो संस्थाले मिति २०७५/०९/०१ देखि २०७५/०९/३० सम्म सञ्चालन गर्ने लेखा सहायक स्तरीय एक महिने सेवाकालीन तालिममा रा.वा. बैंकका तीन जना कर्मचारी मनोनयनका लागि अनुरोध भई आएको रहेछ । सो तालिममा प्रति कर्मचारी रु. २००००/- तालिम शुल्क लाग्ने उल्लेख रहेछ । सो अनुरोध बमोजिम कर्मचारी मनोनयन गर्न निर्णय गर्ने टिप्पणी तयार गर्नुहोस । (२) राष्ट्रिय वाणिज्य बैंकको तह ५, वरिष्ठ सहायक श्री दिनेश शर्माले मिति २०७६/०१/०२ मा व्यक्तिगत कारण देखाई आफ्नो पदबाट राजीनामा दिएका रहेछन् । निजको राजीनामा स्वीकृतको निर्णय गर्ने टिप्पणीको मस्यौदा तयार गर्नुहोस् ।
Where to find this
- Communication and Customer Service in Banks 4 min read
- 19
Discuss what is meant by record management.
0 marksअभिलेख व्यवस्था भन्नाले के बुझिन्छ चर्चा गर्नुहोस् ।
Where to find this
- Principles and Functions of Management 4 min read
- 20
Introduction to record management.
0 marksअभिलेख व्यवस्थापनको परिचय
Where to find this
- Principles and Functions of Management 4 min read
- 21
Mention the stages of record management and write its importance.
0 marksअभिलेख व्यवस्थापनका चरणहरु उल्लेख गर्दै यसका महत्व लेख्नुहोस् ।
Where to find this
- Principles and Functions of Management 4 min read
- 22
Write the need for record management.
0 marksअभिलेख व्यवस्थापनको आवश्यकता लेख्नुहोस् ।
Where to find this
- Principles and Functions of Management 4 min read
- 23
Write the objectives of record management along with its types.
0 marksअभिलेख व्यवस्थापनको उद्देश्य सहित यसका प्रकारहरू लेख्नुहोस् ।
Where to find this
- Principles and Functions of Management 4 min read
- 24
What are the types of records based on importance? Mention them.
0 marksमहत्वका आधारमा अभिलेखका प्रकार के-के छन् ? उल्लेख गर्नुहोस् ।
- 25
Mention the principles of record management.
0 marksअभिलेख व्यवस्थापनका सिद्धान्तहरु उल्लेख गर्नुहोस् ।
Where to find this
- Principles and Functions of Management 4 min read
- 26
What is the process of storing and disposing of records? Write the points to consider when destroying records.
0 marksअभिलेख थन्काउने तथा विसर्जन गर्ने प्रकृया के हो ? अभिलेख नस्ट गर्दा ध्यान दिनुपर्ने कुराहरु लेख्नुहोस् ।
Where to find this
- Principles and Functions of Management 4 min read
- 27
Write the points to consider while storing and destroying records.
0 marksअभिलेख थन्काउँदा र नष्ट गर्दा ध्यान दिनुपर्ने कुराहरू लेख्नुहोस् ।
Where to find this
- Principles and Functions of Management 4 min read
- 28
Introduce filing and discuss its various systems.
0 marksफाइलिङ्को परिचय दिँदै यसका विभिन्न प्रणालीहरूको चर्चा गर्नुहोस् ।
Where to find this
- Principles and Functions of Management 4 min read
- 29
Mention the methods of filing.
0 marksफाइलिङ्ग गर्ने तरिकाहरु उल्लेख गर्नुहोस् ।
Where to find this
- Principles and Functions of Management 4 min read
- 30
Mention the objectives of a filing system and discuss its qualities.
0 marksफाइलिङ प्रणालीका उद्देश्य उल्लेख गर्दै यसका गुणहरूबारे चर्चा गर्नुहोस् ।
Where to find this
- Principles and Functions of Management 4 min read
- 31
Mention the importance of filing.
0 marksफाइलिङको महत्व उल्लेख गर्नुहोस् ।
- 32
What is meant by indexing? Describe the objectives of indexing and the essential qualities of a good index.
0 marksअनुक्रमणिका भन्नाले के बुझिन्छ ? अनुक्रमणिकाको उद्देश्य तथा असल अनुक्रमणिकामा हुनु पर्ने आवश्यक गुणहरु बारे वर्णन गर्नुहोस् ।
Where to find this
- Principles and Functions of Management 4 min read
- 33
Mention the types of indexing.
0 marksअनुक्रमणिकाका प्रकार उल्लेख गर्नुहोस् ।
Where to find this
- Principles and Functions of Management 4 min read
- 34
How does office layout help maintain customer satisfaction? How customer-friendly is the office layout of Rastriya Banijya Bank? Explain.
0 marksकार्यालय संरचनाले ग्राहक सन्तुष्टि कायम गर्न कसरी सहयोग पुर्याउँदछ ? राष्ट्रिय बाणिज्य बैंकको कार्यालय संरचना कत्तिको ग्राहकमैत्री छ ? उल्लेख गर्नुहोस् ।
- 35
Introduce the office and discuss its functions.
0 marksकार्यालयको परिचय दिँदै यसका कार्यहरूबारे चर्चा गर्नुहोस् ।
Where to find this
- Principles and Functions of Management 4 min read
- 36
Briefly discuss the importance of an office.
0 marksकार्यालयको महत्वबारे छोटो चर्चा गर्नुहोस् ।
- 37
Discuss the formation of an office and mention its types.
0 marksकार्यालयको गठनबारे चर्चा गर्दै यसका प्रकारहरु उल्लेख गर्नुहोस् ।
Where to find this
- Principles and Functions of Management 4 min read
- 38
Types of office.
0 marksकार्यालयको प्रकार
Where to find this
- Principles and Functions of Management 4 min read
- 39
Introduce office management and discuss its characteristics and objectives.
0 marksकार्यालय व्यवस्थापनको परिचय दिँदै यसका विशेषता र उद्देश्यबारे चर्चा गर्नुहोस् ।
Where to find this
- Principles and Functions of Management 4 min read
- 40
Discuss the dimensions of office operation and management.
0 marksकार्यालय सञ्चालन र व्यवस्थापनका आयामहरु चर्चा गर्नुहोस् ।
Where to find this
- Principles and Functions of Management 4 min read
- 41
Briefly discuss IT-friendly office management.
0 marksसूचना प्रविधिमैत्री कार्यालय व्यवस्थापन बारे छोटो चर्चा गर्नुहोस् ।
Where to find this
- Principles and Functions of Management 4 min read
- 42
What is office procedure? Mention its objectives.
0 marksकार्यलय कार्यविधि भनेको के हो ? यसका उद्देश्यहरु उल्लेख गर्नुहोस् ।
Where to find this
- Principles and Functions of Management 4 min read
- 43
Objectives of office procedure.
0 marksकार्यालय कार्यविधिको उद्देश्यहरुः
Where to find this
- Principles and Functions of Management 4 min read
- 44
Introduce communication and discuss its types.
0 marksसञ्चारको परिचय दिँदै यसका प्रकारहरूबारे चर्चा गर्नुहोस् ।
Where to find this
- Communication and Customer Service in Banks 4 min read
- 45
Discuss the media of communication.
0 marksसञ्चारका माध्यमहरूबारे चर्चा गर्नुहोस् ।
Where to find this
- Communication and Customer Service in Banks 4 min read
- 46
What is the importance of communication in the office and administration? Discuss.
0 marksकार्यालय तथा प्रशासनमा सञ्चारको महत्व के हुन्छ ? परिचर्चा गर्नुहोस् ।
Where to find this
- Communication and Customer Service in Banks 4 min read
- Principles and Functions of Management 4 min read
- 47
Importance of communication in administration.
0 marksप्रशासनमा सञ्चारको महत्व
- 48
Discuss the advantages of and barriers to communication.
0 marksसञ्चारका फाइदा तथा अवरोधहरुबारे चर्चा गर्नुहोस् ।
Where to find this
- Communication and Customer Service in Banks 4 min read
- 49
Barriers to communication.
0 marksसञ्चारका अवरोधहरु
Where to find this
- Communication and Customer Service in Banks 4 min read
- 50
What subjects fall under human resource management? Mention them.
0 marksमानव संसाधन व्यवस्थापन अन्तर्गत के कस्ता विषय पर्दछन् ? उल्लेख गर्नुहोस् ।
Where to find this
- Human Resource Management 4 min read
- 51
Discuss the characteristics of human resource management.
0 marksमानव संसाधन व्यवस्थापनका विशेषताहरुबारे चर्चा गर्नुहोस् ।
Where to find this
- Human Resource Management 4 min read
- 52
Mention the functions of human resource management and discuss its contemporary challenges.
0 marksमानव संसाधन व्यवस्थापनका कार्यहरु उल्लेख गर्दै यसका समकालीन चुनौतीहरूबारे चर्चा गर्नुहोस् ।
Where to find this
- Human Resource Management 4 min read
- 53
Write about the contemporary challenges of human resource management.
0 marksमानव संसाधन व्यवस्थापनका समकालीन चुनौतीहरु बारे लेख्नुहोस् ।
Where to find this
- Human Resource Management 4 min read
- 54
What is job analysis? Discuss its importance and objectives.
0 marksकार्य विश्लेषण भनेको के हो ? यसको महत्त्व तथा उद्देश्य बारे चर्चा गर्नुहोस् ।
- 55
Mention the uses of job analysis and its methods and sources.
0 marksकार्य विश्लेषणको प्रयोग तथा यसका विधि र स्रोतबारे उल्लेख गर्नुहोस् ।
Where to find this
- Human Resource Management 4 min read
- 56
Methods of job analysis.
0 marksकार्य विश्लेषण विधिहरु
Where to find this
- Human Resource Management 4 min read
- 57
Sources of job analysis information.
0 marksकार्य विश्लेषण जानकारी प्राप्त गर्ने स्रोतहरु
Where to find this
- Human Resource Management 4 min read
- 58
Define training and mention its types. Which training method is more suitable for junior or assistant-level staff of Rastriya Banijya Bank? Explain.
0 marksतालिमको परिभाषा दिनुहोस् । यसको प्रकारबारे उल्लेख गर्नुहोस् । राष्ट्रिय बाणिज्य बैंकका जुनियर वा सहायकस्तरका कर्मचारीका लागि कुन तालिम विधि बढी उपयुक्त हुन्छ । उल्लेख गर्नुहोस् ।
Where to find this
- 59
Discuss the theoretical objectives and importance of training.
0 marksतालिमको सैद्धान्तिक उद्देश्य तथा महत्त्व बारे चर्चा गर्नुहोस् ।
Where to find this
- 60
Discuss how training helps an organisation and the points to consider in managing it.
0 marksतालिमले संगठनमा गर्ने सहयोगबारे चर्चा गर्दै यसको व्यवस्थापनमा ध्यान दिनुपर्ने कुराहरु चर्चा गर्नुहोस् ।
Where to find this
- Time, Work, Speed and Distance: Formulas and Worked Examples 3 min read
- Human Resource Management 4 min read
- 61
Aspects to consider in training management.
0 marksतालीम व्यवस्थापनमा ध्यान दिनुपर्ने पक्षहरु
Where to find this
- Time, Work, Speed and Distance: Formulas and Worked Examples 3 min read
- Human Resource Management 4 min read
- 62
Introduce leadership and mention its types.
0 marksनेतृत्वको परिचय दिँदै यसका प्रकारबारे उल्लेख गर्नुहोस् ।
Where to find this
- Motivation and Leadership 4 min read
- 63
What are the qualities and functions of successful leadership?
0 marksसफल नेतृत्वमा हुनु पर्ने गुणहरु तथा कार्यहरु के के हुन् ?
Where to find this
- Motivation and Leadership 4 min read
- 64
Other qualities of leadership.
0 marksनेतृत्वका अन्य गुणहरु
Where to find this
- Motivation and Leadership 4 min read
- 65
Functions of leadership.
0 marksनेतृत्वका कार्य
Where to find this
- Motivation and Leadership 4 min read
- 66
Other functions of leadership.
0 marksनेतृत्वका अन्य कार्यहरु
Where to find this
- Motivation and Leadership 4 min read
- 67
Discuss leadership skills.
0 marksनेतृत्व सीपबारे चर्चा गर्नुहोस् ।
Where to find this
- Motivation and Leadership 4 min read
- 68
Discuss the characteristics of leadership.
0 marksनेतृत्वका विशेषताहरुबारे चर्चा गर्नुहोस् ।
Where to find this
- Motivation and Leadership 4 min read
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