Rastriya Banijya BankRBB
RBB Level 6 Assistant Manager — Administration
Assistant Manager
Level 6AdministrativeOpenMedium: Nepali/English/bothApproved 2082-09-17 BS
Written Examination
200 marksEconomics and Banking100 marks · 40 pass · 3 hr
A Section A (Units 1–3): 2 Questions × 5 Marks + 4 Questions × 10 Marks50 marks
1 Economic Situation, Challenges and Prospects
- 1.1 Domestic Economy: Status, Prospects and Challenges
- 1.2 Current Macro-Economic and Financial Situation
- 1.3 Financial Access, Financial Inclusion and Financial Literacy
2 Economic Policy and Financial Market
- 2.1 Financial Market: Role in Economic Development
- 2.2 Capital Market of Nepal: Status, Prospects and Challenges
- 2.3 Money Market of Nepal: Role. Instruments and Status
- 2.4 Foreign Exchange Market
- 2.5 Derivatives Market
- 2.6 Project Appraisal, Financial Statement Analysis and Break-even Analysis
- 2.7 Sources and Uses of Funds in Banking Industry
- 2.8 Principles and Utility of Budget
3 Nepalese Banking and Other Related Institutions: History, Role and Contribution
- 3.1 The Central Bank
- 3.2 Commercial Banks
- 3.3 Other Banks and Financial Institutions
- 3.4 Non-Bank Financial Institutions
- 3.5 Investment and Merchant Banking
- 3.6 Mutual Funds
B Section B (Units 4–6): 2 Questions × 5 Marks + 4 Questions × 10 Marks50 marks
4 Emerging Topics on Banking Sector
- 4.1 Virtual Bank/ Neo Bank
- 4.2 Open Banking
- 4.3 Virtual Currency, Central Bank Digital Currency (CBDC)
- 4.4 Electronic Payment Systems
- 4.5 Mobile Banking
- 4.6 E-Commerce
- 4.7 Green Financing
- 4.8 Trade Finance: Letter of Credit, Bank Guarantee
5 Contemporary Banking Issues
- 5.1 Liquidity Position: Excesses/ Shortages
- 5.2 Interest Rates Fluctuations
- 5.3 Composition of Deposit Structure
- 5.4 Loan Rescheduling and Restructuring/ Ever-greening
- 5.5 Management of Non-Performing Loans
6 Challenges/ Opportunities for RBB:
- 6.1 Managerial Style and Practices
- 6.2 Customer Service and Satisfaction level
- 6.3 Market Share
- 6.4 Geographical Presence and Networking
- 6.5 Decision Making and Service Delivery
- 6.6 Trustworthiness and Dependability
- 6.7 Employee Turnover and Onboarding
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Governance and Office Management100 marks · 40 pass · 3 hr
A Section A (Units 1–3): 2 Questions × 5 Marks + 4 Questions × 10 Marks50 marks
1 Corporate Governance and Sustainability
- 1.1 General Principles of Corporate Governance
- 1.2 Corporate Social Responsibility
- 1.3 Sustainability and Environment
- 1.4 Financial Consumer Protection
2 Banking Related Laws and Directives
- 2.1 Nepal Rastra Bank Act, 2058
- 2.2 Bank and Financial Institution Act, 2073
- 2.3 Payment and Settlement Act, 2075
- 2.4 Money Laundering Prevention Act, 2064
- 2.5 Banking Offence and Punishment Act, 2064
- 2.6 Foreign Exchange (Regulation) Act, 2019
- 2.7 Negotiable Instruments Act, 2034
- 2.8 Electronic Transaction Act, 2063
- 2.9 The Act on Recovery of Debts of Banks and Financial Institutions, 2058
- 2.10 Government Transaction Directive 2076 (Issued by Nepal Rastra Bank)
- 2.11 Unified Directives and Circulars issued by Nepal Rastra Bank for Commercial Banks
3 Other Related Laws, Policies
- 3.1 Company Act, 2063
- 3.2 Income Tax Act, 2058
- 3.3 Labor Act, 2074
- 3.4 Public Procurement Act, 2063
- 3.5 Right to Information Act, 2064
- 3.6 Bonus Act, 2030
- 3.7 Cyber Resilience Guidelines, 2023 (Issued by Nepal Rastra Bank)
- 3.8 National Cyber Security Policy, 2023 (2080 BS)
- 3.9 Rastriya Banijya Bank Employees Service Bylaws, 2070
B Section B (Units 4–6): 2 Questions × 5 Marks + 4 Questions × 10 Marks50 marks
4 Organizational Management and Control
- 4.1 Principles and Functions of Management
- 4.2 Human Resource Management
- 4.3 Risk Management
- 4.4 Stress Management
- 4.5 Change Management, Conflict Management
- 4.6 Total Quality Management (TQM)
- 4.7 Audit and Internal Control
5 Organizational Behavior
- 5.1 Job Description, Analysis and Specialization
- 5.2 Motivation, Performance and Evaluation
- 5.3 Communication: Skill, Approach
- 5.4 Team Building
- 5.5 Customer Satisfaction and Service Delivery
- 5.6 Grievance Handling
6 Office Management
- 6.1 Record Keeping and Management: Filing, Indexing, Digitization
- 6.2 Office Layout and Logistic Management
- 6.3 Meeting Management
- 6.4 Urgency and Crisis Management
- 6.5 Customer Relationship Management
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- Service
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