Rastriya Banijya BankRBB
RBB Level 4 Assistant / Assistant (Cash)
Assistant (Administration) and Assistant (Cash)
Level 4AdministrativeunifiedMedium: Nepali/English/bothApproved 2082-06-09 BS
Pre-test (Lok Sewa Aayog)
100 marksGeneral Awareness, Management, Mathematics & Service Related100 marks · 45 pass · 45 min
A General Awareness, Management, Mathematics & Service Related100 marks · 50 × 2 · 45 min
1 Geography, Environment and Population10 marks
- 1.1 General knowledge about the geography of the world (continents, oceans, latitude, longitude, mountain range, rivers and lakes)
- 1.2 Knowledge about the geography of Nepal (geographical location, terrestrial features/topography, natural resources, climate and life)
- 1.3 Knowledge about environment, biodiversity, sustainable development, climate change, environmental management, population, urbanization, settlement
2 History and Culture10 marks
- 2.1 General knowledge about important historical events of the world
- 2.2 Knowledge about important events, social and cultural conditions in the history of Nepal (Kiranta period, Lichchhavi period, Medieval period, Modern history)
- 2.3 Knowledge about Nepal's social aspects including traditions, norms and values, religions, cultures, castes/ethnicities, languages, sports, arts and literature
3 Economic Aspects and Development10 marks
- 3.1 General knowledge about Nepal's economic indicators (economic growth, gross domestic product, national income, per capita income, current accounts, balance of payment, remittance, foreign investment and foreign aid)
- 3.2 General knowledge about the present status of agriculture, industry, trade, tourism, transportation, communication, education, health, energy and infrastructure development in Nepal
- 3.3 Planned development in Nepal and long-term vision, goals, objectives and strategies of the current periodic plan
4 Governance and Constitution10 marks
- 4.1 Meaning, importance and sources of laws
- 4.2 Constitutional development of Nepal
- 4.3 The Constitution of Nepal (Parts 1 to 5 and Schedules)
- 4.4 Nepal's governance system and federal, provincial and local governments
- 4.5 Democracy, human rights, periodic election and adult franchise
5 International Affairs and International Institutions/Organizations10 marks
- 5.1 Nepal's relations with India, China, Britain, America, Russia, France, Japan and other SAARC countries
- 5.2 United Nations: Establishment, Objectives, Organs, Specialized Agencies and Activities
- 5.3 South Asian Association for Regional Cooperation (SAARC): Establishment, Objectives, Organs and Activities
- 5.4 Knowledge about BIMSTEC, ASEAN, European Union, World Bank, International Monetary Fund, Asian Development Bank, Asian Infrastructure Investment Bank, SAFTA
6 Science Technology, Public Health and Current Affairs10 marks
- 6.1 Knowledge about scientific measurement, measurement systems and units
- 6.2 Major scientific inventions and latest activities that have a direct impact on human life and society
- 6.3 General knowledge about computer and its applications, and Knowledge and communication technology
- 6.4 Knowledge about public health, diseases, food, nutrition, sanitation, materials used in daily life (soaps, plastics, fibers, glasses, fertilizers and pesticides)
- 6.5 Current events and activities of national and international importance of science technology, public health and current affairs
7 Office and Public Management10 marks
- 7.1 Office: introduction, importance, functions and types
- 7.2 Importance, types and means of communication in office
- 7.3 Office procedures: letter-correspondence, registration and dispatch, filing, circulars, orders and Tippani/memo
- 7.4 Records management
- 7.5 Knowledge related to directing, control, coordination, decision-making process, motivation and leadership in public management
- 7.6 Meaning of public service delivery, service delivery bodies, methods and means
- 7.7 Public charter: importance and necessity
- 7.8 General introduction to E-governance system
- 7.9 Human values and beliefs, civic rights, duties and responsibilities and discipline
8 Applied Mathematics10 marks
- 8.1 Fundamental operations in mathematics, unitary method, fraction and decimal, percentage, ratio and proportion, profit and loss, tax and commission, simple interest and compound interest, average/mean, probability
9 Knowledge about Public Enterprises20 marks
- 9.1 Concept, development, objectives and importance of public enterprises
- 9.2 Classification and sectoral concept of the public enterprises in Nepal
- 9.3 Current status and activities of the public enterprises in Nepal
- 9.4 Corporate governance and corporate social responsibility (CSR)
- 9.5 Roles of public enterprises in economic development
- 9.6 Privatization and globalization of public enterprises
- 9.7 General knowledge about human resource management of public enterprises
- 9.8 General knowledge about budget, accounting system, auditing system and financial literacy
- 9.9 General knowledge about financial regulatory authorities of Nepal (Nepal Rastra Bank, Nepal Insurance Authority, Securities Board of Nepal)
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Written Examination
200 marksBanking, Management, Accounting, Mathematics and Information Technoloy100 marks · 40 pass · 2 hr 30 min
A Section A35 marks
1 Banking
- 1.1 History and development of banking system
- 1.2 Present scenario and status of banking system in Nepal
- 1.3 Types and classification of Banks and Financial Institutions -BFIs
- 1.4 Role and functions of central bank and commercial banks
- 1.5 Challenges, issues and opportunities of banking in Nepal
- 1.6 Financial access, financial literacy and financial inclusion
2 Banking Laws
- 2.1 Bank and Financial Institution Act, 2073
- 2.2 Nepal Rastra Bank Act, 2058
- 2.3 Banking Offence and Punishment Act, 2064
- 2.4 Asset (Money) Laundering Prevention Act, 2064
- 2.5 Unified Directives Issued by Nepal Rastra Bank
- 2.6 Negotiable Instrument Act, 2034
B Section B35 marks
3 Management
- 3.1 Organization: definition, objectives, types and structure
- 3.2 Definition, principles and functions of management
- 3.3 Organizational change and development
- 3.4 Motivation: concept and theories
- 3.5 Communication system : types and tools
- 3.6 Supervision, monitoring and control
- 3.7 Corporate governance
- 3.8 Management information systems
4 Accounting
- 4.1 Concept and principle of book keeping and accounting
- 4.2 Characteristics, types and objectives of accounting
- 4.3 Accounting system : single-entry and double-entry accounting system
- 4.4 Accounting vouchers and petty cash book
- 4.5 Trial balance, reconciliation statement, inter-bank transactions, inter-branch transactions
- 4.6 Profit and loss account, income and expenditure account and balance sheet
- 4.7 Importance and uses of financial statements
- 4.8 Internal check, internal control, internal and external audit
- 4.9 Depreciation: concept, types and methods
C Section C30 marks
5 Mathematics20 marks
- 5.1 Unitary method
- 5.2 Fraction and Decimal
- 5.3 Percentage
- 5.4 Ratio and Proportion
- 5.5 Profit and Loss
- 5.6 Discount and Commission
- 5.7 Simple Interest and Compound Interest
- 5.8 Simple and Weighted average
6 Information Technology10 marks
- 6.1 Introduction to computer basics and information technology
- 6.2 Computer system, input device, output device
- 6.3 Computer operating systems
- 6.4 Hardware and application software
- 6.5 Internet, intranet, extranet, and e-mail
- 6.6 Office package: Word, Excel and PowerPoint
- 6.7 Database Management System - DBMS
- 6.8 Use of Information Technology and Artificial Intelligence (AI) in banking system
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Service, Group and Institution related subject — General Banking, Cash and Vault Management, and Bank Related100 marks · 40 pass · 2 hr 30 min
A Section A50 marks
1 Key Banking Terms and Basic Knowledge
- 1.1 Banking loans/ credits: major types
- 1.2 Deposits: nature and types
- 1.3 Credit-Deposit Ratio, Cash Reserve Ratio & Statutory Liquidity Ratio
- 1.4 Remittance transaction
- 1.5 Provisions of credit information and blacklisting
- 1.6 Credit ratings
- 1.7 Virtual bank and Neo bank
- 1.8 Trade finance: letter of credit, bank guarantee
2 Daily Cash Handling
- 2.1 Cash transactions
- 2.2 Security measures in/around cash counters
- 2.3 Precautions on cash receipts and payments
- 2.4 Understanding of security features of bank currency/notes
- 2.5 Necessary information while cash counting, tagging and bundling
- 2.6 Cash /fund transfer management
- 2.7 Clean note policy
- 2.8 Management of soiled notes
3 Office Role and Duties
- 3.1 Know Your Customer - KYC
- 3.2 Customer satisfaction and service delivery
- 3.3 Verification of signature, ID and documents
- 3.4 Customer service desk: role, functions and importance
- 3.5 Payment processing
- 3.6 Account opening, statement printing
- 3.7 Letters and Tippani (memo) writing
- 3.8 Letter correspondence receiving / forwarding /recording
- 3.9 Filing, indexing, digitization of office documents
4 Gold/ Silver Loan Transactions
- 4.1 Jewellery/ Bullion / Bars/ Coins: identification and verification
- 4.2 Purity test
- 4.3 Spot price and appraised value
- 4.4 Loan-to-Value ratio
- 4.5 Margin call
- 4.6 Loan guarantee commission
- 4.7 Insurance and other back-up coverage
B Section B50 marks
5 Organizational Management and Behavior
- 5.1 Concept and functions of human resource management
- 5.2 Job description, terms of reference and responsibilities
- 5.3 Leadership: concept and types
- 5.4 Performance evaluation
- 5.5 Team building and workmanship
- 5.6 Grievance management
- 5.7 Knowledge management, stress management, conflict management
6 Accounting and Vault Management
- 6.1 Vault key handling and safekeeping, handover/takeover, security arrangements
- 6.2 Vault opening/closing procedure
- 6.3 CCTV and other physical monitoring
- 6.4 Protection from fire hazards and other natural calamities
- 6.5 Cash journal, ledger and main control ledger
- 6.6 Day-end recording and reporting of cash transaction
- 6.7 Vault register, in/out register
- 6.8 Transaction at/with currency-chest
7 Digital/ Electronic Payment Systems
- 7.1 Electronic Cheque Clearing -ECC
- 7.2 InterBank Payment System, ConnectIPS, Real Time Gross Settlement, Society for Worldwide Interbank Financial Telecommunication -SWIFT
- 7.3 Internet Banking, Mobile Banking, Quick Response Code, Near Field Communication
- 7.4 Digital payment cards
- 7.5 Payment through wallets
- 7.6 Central Bank Digital Currency -CBDC
8 Banking Related Laws
- 8.1 Payment and Settlement Act, 2075
- 8.2 Electronic Transaction Act, 2063
- 8.3 Government Transaction Directives, 2076 (Issued by Nepal Rastra Bank)
- 8.4 RBB employees bylaws, 2070
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- Service
- Administration / Cash
- Group
- Administration
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